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How do I contact DX UK delivery?
Call us
- Express. Express tracking number between 9-12 digits – mail and smaller parcels UK 0333 241 5700 ROI 003 53 1506 0182.
- Freight. Freight consignment/tracking number with 8 digits – parcels, pallets and over-sized goods UK 0333 241 1100.
- 2-Man.
- DX Exchange members.
What delivery company is DX?
DX (Group) plc (trading as DX and DX Freight) is a British mail, courier and logistics company, with operations throughout the United Kingdom and Ireland. LSE: DX.
Can you pick up from DX delivery?
For certain DX services we do offer the option to you to collect your DX item from one of our depots. If you have a tracking number you may be eligible to book a redelivery for your item. To check if this is applicable for your item please visit our Track page and follow the steps.
What time do DX deliver up to?
Time of delivery is usually, but not exclusively, by 18:00 on the working day immediately following the weekday of collection. A working day is defined as Monday to Friday (excluding bank holidays).
What happens when a package is not delivered?
One of the basic options is to head to your local office and pick up your package there. The USPS does not deliver packages that are too heavy or too large. They expect you to pick it up instead. You’ll often receive a notification about your package being ready for pick up at the office.
Is DX Royal Mail?
DX parcel delivery is one of the UK’s most trusted courier services. Established in 1975, they became a fantastic solution for businesses during the Royal Mail postal strikes of the 1970s, and have been gaining in popularity ever since.
Is DX delivery part of Hermes?
“Introducing DX’s suite of services further strengthens our multi-carrier proposition, enhancing our range of carrier partners which also includes Yodel, Hermes, DPD, UK Mail, DHL, Whistl, UPS, Parcelforce, CollectPlus, SkyNet, ArrowXL, Interpost, Panther Logistics, Direct Link and Palletforce.”
Do DX delivery give a time slot?
Once the order is available and you release the delivery details to us, we contact your customer by phone to confirm the delivery date. The night before the delivery, we send them either a text or email to reconfirm we’ll be delivering the next day, along with the 2 hour delivery time slot.
Is DX part of Hermes?
How do parcels get lost?
There are a variety of reasons for a parcel to go missing while on the way to its destination. Most commonly, a parcel’s shipping label becomes damaged, obscured or dislodged during the shipping process.
What happens if I miss my DX delivery?
In the event that a DX Courier (B2B) package cannot be delivered to its destination for whatever reason, DX will leave a calling card and try to deliver it again the next working day, after which it will be held at a DX Service Centre for five working days.
Do DX deliver after 6pm?
Can DX Courier deliver earlier than 6pm? Our time of delivery is usually by 18:00 but a premium delivery deadline of 12:00 Monday to Friday may be available on payment of an extra charge.
How do I contact DX delivery for support or export?
If you need support or if you need an Excel export of the DX Directory, please call our membership service team on 0333 241 5222, or send us an email to [email protected] and we will be more than happy to help.
Where is DX registered in the UK?
A company registered in England and Wales Registered No. 5026914 with its Registered Office at Ditton Park, Riding Court Road, Datchet, Slough SL3 9GL (for customers and others dealing with us in the United Kingdom) DX Exchange, DX Express, DX Freight and DX Secure are trading names and divisions of DX Network Services Limited.
How do I contact DX?
Alternatively, you can contact us online. Every day, DX collects, transports and delivers parcels, packages, and consignments of every size, weight and shape for business customers throughout the UK and Republic of Ireland. We deliver to every part of each of these territories, as well as on into Europe and beyond to the rest of the world.