How do I contact Telcel?

How do I contact Telcel?

Yes. Please contact Support for assistance, at 1-800-220-9518.

How do I call Telcel from the US?

Instructions on how to use your Telcel Service

  1. Simply dial: 011 – country code – city code – phone number.
  2. For landlines dial: (+) 52 – country code – phone number. For cellphone dial: (+) 52 – 1 – country code – phone number.
  3. Dial 001 + area code + phone number.

Is Telcel available in USA?

The same calling features are included while traveling in Mexico and Puerto Rico. In the USA, Telcel operates as a T-Mobile MVNO, and thus service is provided using T-Mobile’s network.

How do I find my Telcel phone number?

PHONE: To look up your phone number and Service End Date, text the word PHONE to 611611 here. PLAN: To know your Plan information, text the word PLAN to 611611 here. PORT: To transfer your number from another company or activate your service with a new number, text PORT to 611611 here.

How do I call Mexico from USA T-Mobile?

Call Mexico from the U.S.

  1. Mobile numbers: Dial + > Dial 52 > Dial the ten-digit mobile number. ( some mobile numbers may require the two or three-digit area code)
  2. Landline numbers: Dial + > Dial 52 >Dial the two or three-digit area code > Dial the 7 or 8 digit number.

How do I call an 800 number in Mexico from the US?

Instead, dial 001 then 880 and then the rest of the phone number. For example: if the US toll free number is 800-555-5555, a caller in Mexico would dial: 001-880-555-5555. As a business listing this phone number, make sure these directions are clearly spelled out so your customers know exactly how to reach you.

How do I call a 1 800 number from outside the US?

Dial your country’s exit code. For example, the exit code in the United States is 011. Dial the freephone country number (800) and then the telephone number. For example, calling from the United States, you would dial 011-800-XXXX-XXXX.

How do I call a Mexican cell phone from the USA?

To call United States from Mexico, dial: 00 – 1 – Area Code – Land Phone Number 00 – 1 – 10 Digit Mobile Number

  1. 00 – Exit code for Mexico, and is needed for making any international call from Mexico.
  2. 1 – ISD Code or Country Code of United States.
  3. Area code – There are 291 area codes in United States.

How do I check my Telcel account?

Check your balance by text: Dial *133#, then press send. You’ll receive a response text. Check your balance by voice: Dial *333, then press send and listen.

How do I add data to Telcel?

How It Works

  1. Bring your own phone or choose from Telcel’s smartphone selection.
  2. Keep your existing phone number or receive a new number.
  3. Get your ideal no contract plan online or call 1-800-220-9518. You can refill your plan every 30 days or sign up for our convenient auto-refill service. ∞

How do I call Mexico from the USA?

How to call Mexico from the USA

  1. Dial the exit code 011. This will let your carrier know you’re going to make an international call.
  2. Dial 52, the Mexican country code. This will convey to your carrier that you’re going to call Mexico.
  3. Calling Mexico with a cell phone.
  4. Remove trunk code.
  5. Enter the area code.
  6. Phone number.

Can I call 1800 number from overseas?

The short answer is “Yes but not always.” There are two factors that come into play here. First is that call routing options for each 1800 number are determined by the number’s owner. If they choose not to accept calls from overseas, then you won’t be able to reach them.

How do I call 800 number from Mexico?

Calling an 800 Number from Mexico To successfully dial this number, you need to change the 800 prefix of the number. Instead, dial 001 then 880 and then the rest of the phone number. For example: if the US toll free number is 800-555-5555, a caller in Mexico would dial: 001-880-555-5555.

Is 877 toll free International?

As you know, 800/888/877/866 toll free numbers typically don’t work outside the US (some work in Canada).

How do I call Telcel customer service?

Dial 001 + area code + phone number Use the Telcel Direct app for a fast connection or dial access number 001‑415‑655‑0992 followed by 011 – country code – city code – phone number If you have any questions please contact our Customer Service Center by dialing 001‑800‑362‑9726

How do I Find my Telcel America account number?

Telcel America account # is NOT the Phone Number. It is the MEID or IMEI serial number of the phone (this can be found on the back of the phone itself – under the battery, so remove the battery!) Or, if your are using a BYOP SIM Card, it will be the last 15-digits of your SIM Card number.

How do I Dial A number on Telcel direct?

For landlines dial: (+) 52 – country code – phone number For cellphone dial: (+) 52 – 1 – country code – phone number Dial 001 + area code + phone number Use the Telcel Direct app for a fast connection or dial access number 001‑415‑655‑0992 followed by 011 – country code – city code – phone number

Where can I find Telcel America international roaming plans?

Available online only at ild.TelcelAmerica.com. ††Roaming only available in certain plans. International roaming is available in Mexico only. These plans allow calls to Mexico, the US, and other international destinations while roaming in Mexico subject to certain limitations.