Table of Contents
How do I contact WEX?
Contact WEX Fleet Call to Apply: 1-855-387-3526 or complete the form below.
Why was my card declined at a gas station?
Cause. Likely what has occurred is a result of how merchants like gas stations, hotels, and rental car companies, treat debit card transactions. Such merchants typically reserve a larger amount than the expected cost (say $100 at the gas pump) because they cannot predict how much available funds are in a debit account.
Why is my gas card declining?
The most common reasons cards are declined are: Driver entering the wrong PIN number. Driver attempting to fuel outside of the fuel card limits. Fuel card not accepted where the driver is trying to purchase fuel.
Why does my card get declined at gas stations?
Billing and Account Information If you enter the wrong billing zip code or PIN number, your card will be declined. If your card is declined for incorrect billing or PIN information, you may use the card to pay for gas inside the store without providing your zip code.
What do I do if my card is declined?
If your credit card is declined, the easiest thing to do is to complete your transaction with another payment method—cash, a debit card, or another credit card. You can figure out what’s happening with your account once you’re done.
Can I use my WEX benefits card at ATM?
You swipe your benefits card at an ATM. The transaction is declined because ATMs are coded as financial institutions. Note: You can use your benefits card internationally, provided the merchant has an eligible MCC for the plan in which you’re enrolled.
Can I use my WEX benefits card at Walmart?
The WEX benefits debit card works anywhere that offers an Inventory Information Approval System (IIAS) or at merchants that meet the IRS’ 90 percent rule.
Why is my card declined If I have money?
Even if you have money in your account, your debit card can be declined for a number of reasons. The bank could have blocked the card for fraud prevention, the store may not accept your card type, the card could be damaged or have expired or you may have entered the wrong PIN.