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How can I get help with my Apple computer?
Product and Services Support
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
What do you do when your Mac isn’t responding?
Reboot your Mac How to reboot a Mac that is not responding: Hold down the power button for several seconds. If that doesn’t work, Press the Control-Command keys down, then press the Power button.
Does Apple have a help line?
You can contact Apple’s customer support by calling 1-800-275-2273 in the United States. When you contact this phone number, be ready with your device’s serial number. This will save you time when the customer service agent asks for it.
How much does the Apple Support app cost?
free
Does the Apple Support app cost money? No. The Apple Support app is free to download and use.
How do you unfreeze an Apple computer?
How to unfreeze your Mac?
- Press Command- Esc-Option on your keyboard at the same time, then release them.
- Select the name of the frozen application from the menu’s list and click Force Quit.
- If the Force Quit menu doesn’t appear or the frozen program doesn’t close, you’ll need to restart your computer.
What does Apple care cost?
Standard AppleCare+: onetime fee of $199 (for 2-year coverage) or $10 per month. Standard AppleCare+: onetime fee of $149 (for 2-year coverage) or $8 per month. Standard AppleCare+: $79 (for 2-year coverage) or $4 per month.
Where can I get Apple support app?
How to Download the Apple Support App
- Open the App Store app.
- Type “Apple Support” into the Search bar.
- Tap Get or select the download icon that shows up if you’ve downloaded the app in the past (shown below).
- Tap Open or navigate to your Home screen and tap the app icon there.
How do I fix my Mac that won’t start up?
On a Mac laptop:
- Shut down the MacBook.
- Unplug and then reconnect the power cable.
- Press Shift + Ctrl + Option/Alt keys and the power button at the same time.
- Now release all those keys and the power button at the same time.
- You may see the light on the power cable flicker.
- Restart your MacBook.
What causes my Mac to freeze up?
Main reasons a Mac can freeze: Too many apps running. Too many browser tabs open. Not enough hard drive space.
How do I unfreeze my Mac without restarting it?
Go to the Apple menu:
- Press the combination Cmd+Option+Esc, and a window will pop up.
- After pressing the above keyboard combination, the Force Quit Applications should appear, select Microsoft Word and then click on the “Force Quit” button. The Mac will also display a list of programs.
How long does it take for Apple support to answer?
Helpful answers up to 72 hours.