How do I contact Riverside Housing?

How do I contact Riverside Housing?

Call us immediately on 0345 111 0000. If you’re not sure, find out which repairs we class as an emergency.

How do I email Riverside?

How do I contact you? — emailing us: info@riverside.

Who is Riverside Group?

Riverside Group are one of the leading registered providers of social housing in the UK, with over 75,000 homes. We provide support and affordable housing to people of all ages and circumstances throughout England.

What is Riverside House?

Riverside House is a residential service providing 24 hour accommodation, care and support for up to nine men with enduring mental health support needs.

How do I report a repair to Riverside?

Call 0800 587 9941. If you are calling in an emergency, out of hours, call 0300 123 9966.

How do I make a complaint to Riverside?

How to make a complaint. Just fill in the online complaints form on the make a complaint page and we’ll be in touch to discuss the complaint and what we will do. Things to consider before logging a complaint: If you are reporting anti-social behaviour, please complete the anti-social behaviour form.

How do I contact Riverside FM?

You must be logged in to your Riverside account to start a chat with our support team….Step by step:

  1. On a computer, log in to your account.
  2. Click the Support Widget in the bottom right corner of the screen.
  3. Click Chat or Email, depending on the urgency of your request.

How many properties does riverside housing have?

We own and manage over 17,000 homes in London and the South East, providing homes to around 35,000 customers. The safety of our residents is our Board’s top priority and we’re committed to £256m on building safety work, including £120m for cladding replacement over the next 10 years.

How many properties do Riverside own?

The Riverside Group is growing and in December 2021, formed a complementary partnership with One Housing. The enlarged Group owns just over 75,000 homes, putting us in the top 5 English housing association groups by size, and making us the country’s largest housing association provider of supported housing.

What is classed as emergency repairs?

Emergency repairs are:

  • no drinking water supply.
  • burst pipes and you cannot stop the water leak.
  • blocked drains and toilets causing flooding.
  • complete power failure in your home.
  • dangerous structures, such as ceilings, walls and chimneys.
  • fire or storm damage to your property.
  • securing your property after a break-in.

How do I contact the Housing Ombudsman?

Contact us

  1. Phone: 0300 111 3000.
  2. Email: [email protected].
  3. Write:
  4. Please note that our office at Canary Wharf is closed so please do not send post to the Exchange Tower address.
  5. Fax: 020 7831 1942.
  6. Follow us: Twitter and LinkedIn.

Is there a housing association ombudsman?

The Housing Ombudsman continues to look at complaints about housing associations. The Local Government and Social Care Ombudsman considers complaints about local authorities’ wider activities, for example in discharging their statutory duties in homelessness.

Is Riverside FM good?

Riverside’s audio quality is seriously good. You’ll be hard-pressed to find anything better for remote podcast recording. It blows Zoom out of the water and holds its own against any other podcast recording service. Riverside is the first dedicated podcast platform to provide audio and video recording.

Does Riverside work on Firefox?

Our local recording engine works only with Chrome and Edge on laptops or desktops.

How many housing associations are there in the UK?

There are now 1,500 housing associations (“registered social landlords”) in the UK.

When did riverside housing start?

1928
Riverside started in 1928 as Liverpool Improved Houses. Riverside started in 1928 as Liverpool Improved Houses. It had 15 houses in Swan Street, Liverpool with the aim of making housing affordable to those most in need.

How long does a landlord have to fix repairs UK?

It says landlords should fix major problems within two weeks if they pose a threat to a tenant’s health and security, such as a broken boiler in the depths of winter.