Table of Contents
What is breached in Flipkart?
What does Flipkart mean by an RTD breach? RTD stands for ready to dispatch and an RTD breach occurs when you fail to dispatch the product on or before the dispatch date.
What is procurement SLA in Flipkart?
Procurement SLA is the time you take to fulfill orders. Reduce it in the upcoming festive season and reduce cancellations as well.
What is SPF claim in Flipkart?
The Seller Protection Fund or SPF is a protection fund created to minimize the loss of sellers in case of damaged/incorrect returns. Under this Flipkart compensates its sellers when the returned item received from customers is in an unacceptable state or are entirely different from what was originally shipped.
What is SLA breach?
An applied and matched SLA on a ticket or work order sets target dates that are based on the SLA commitments. When a target date is exceeded, the SLA commitment is breached. A penalty or credit fee can be issued to compensate for the commitment breach.
Can Flipkart be hacked?
If you use same login credentials for Flipkart and BigBasket, your account can be hacked.
What is SLA Dispatch on Flipkart?
What is SLA? SLA refers to a contract that stipulates all the terms and conditions between seller and marketplace. In this case, it is specifically about the agreed time taken for sellers to dispatch their product with the courier once an order has been placed with the marketplace.
How do I claim wrong item on Flipkart?
Log in to Flipkart, go to the My Order page, and click on the Return button to initiate a request. On the Flipkart My Order return page, you can select the reason for the return from the dropdown menu. Select the Flipkart item return reason details and add any comments as applicable.
How do I claim damage on Flipkart?
Login to your seller account and click on the ‘Returns tab’. Select ‘Returns’ from the drop-down menu that appears. When the ‘Returns’ page opens, a complete list of your orders will be displayed. A ‘Claim SPF’ button will be present against every order.
Does Flipkart make profit?
Walmart-owned Flipkart reported revenue of Rs 43,357 crore for the financial year 2020-21 (FY21), a 25 per cent jump over FY20, as net loss narrowed 23 per cent to Rs 2,445 crore. The e-commerce firm’s total expenses were Rs 45,801 crore, showed regulatory documents sourced from business intelligence platform Tofler.
Can Flipkart charge more than MRP?
If you are being charged more than the M.R.P price for a particular product,then its illegal. First of all contact customer care of that particular online site. They will ask you to send a picture of the product where the M.R.P price is printed.
What is SLA breach time?
Description. The Original Breach Time is the end time of SLA calculated when it is attached to a task. During the course of the SLA duration, the task might be moved to Pending, which can pause the SLA. When the SLA is paused, the time saved is not included in the original breach time as it was calculated initially.
How can you avoid SLA breaching?
How to stop SLA breaches
- Response SLAs.
- Resolution SLAs.
- Issue-based SLAs.
- How CRM can help measure against SLAs.
- What to do in an SLA breach.
- Be honest with your client.
- Review your internal setup for reminders and escalation procedures.
- Review processes to ensure it doesn’t happen again.
How can I complain to Flipkart?
Phone number: 1800 208 9898 We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. Flipkart provides: Art and entertainment. Beauty and personal care.
Does Flipkart have 2 step verification?
Please mandatory 2FA ( two-factor authentication) for all accounts,” Rajaharia said.
What is SLA for Flipkart seller?
SLA refers to a contract that stipulates all the terms and conditions between seller and marketplace. In this case, it is specifically about the agreed time taken for sellers to dispatch their product with the courier once an order has been placed with the marketplace.
Can I sue Flipkart?
One can easily file the consumer complaint with www.onlinelegalindia.com where one has to provide with all the details of the applicant as well as the dispute company. We also take strict actions against the company by filing legal notice against the company for which customers can choose option from the packages.
What happens if Flipkart doesn’t refund?
Call on Flipkart’s toll-free customer service number to lodge your grievance. Dial 1800-208-9898 or (080) 49400000 to speak to a Flipkart customer care executive. You must explain your issue in a clear and concise manner.
Does Flipkart give compensation?
Flipkart does not make any representation or warranty as to the item-specifics (such as legal title, creditworthiness, identity, etc) of any of its Users.
What to do if you receive an empty package from Flipkart?
Don’t worry in case you had received an empty box from , if there is any replacement period. You can go to your orders and select the said order to return saying the particulars. Clearly mention the reason. Flipkart will schedule a pickup and notify you when the pickup man is arriving.