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How can I speak to a human at Telstra?
We’re here and ready to help 24×7 – you can message us or call 13 22 00.
What is the phone number for Telstra?
(877) 835-7872Telstra / Customer service
Can you talk to Telstra online?
Select ‘Get help’ Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.
Are 133 numbers free?
13 numbers split costs. Pay the cost of a local call from any fixed line phone in Australia.
How do I contact belong customer service?
If you want to make a complaint, or would like to check the progress of a complaint, please contact us by email at [email protected].
How much do 131 numbers cost to call?
approx $0.35
With a 13 number, your customers can contact you for the cost of a low untimed charge (approx $0.35). Calls for mobile phones will be charged to the caller at a rate determined by their mobile phone carrier.
Are 131 numbers free in Australia?
No. 13 numbers are not free to call. A call to a 13 number from a landline within Australia will be charged at the local rate.
What’s the difference between 1800 and 1300?
The difference between these numbers lie on how call costs are divided between the caller and the business (account holder). When calling from a landline, calls to an 1800 number are free, while calls to a 1300 number is charged at the least the cost of a local call.
What is the phone number for Telstra support?
Telstra has many phone numbers you can call, depending on what you need help with. However, the general Telstra phone number for general support and billing is 13 20 00, which is available 24/7. How do I contact the Telstra complaints team?
How do I get in touch with Telstra?
Customers overseas can contact Telstra for free from their Telstra phone by calling +61 439 125 109. If you’re looking to contact Telstra Platinum tech support, you can call +612 9242 0570.
How do I make a complaint to Telstra?
The easiest way to contact the Telstra complaints team is through the company’s mobile app. Once you have lodged a complaint, you will be assigned a complaints case manager who will contact you within one business day.
Where can I find Telstra’s office in Melbourne?
Level 28, 242 Exhibition Street. Melbourne Victoria 3000 Australia. Telephone: 1800 880 679 (Australia only) Telephone: +61 3 8647 4954 (International) Email: [email protected]. Registered Office.