Why does Comcast say not authorized?
If someone’s having the “access not authorized” problem, it’s probably because of mismatched info for the same account confusing the system (different emails for the same phone numbers, or different phone numbers for the same email). Going through xfinity.com/getstarted will allow you to link the accounts.
What does it mean when your cable box says not authorized?
The Not Authorized error message will appear on your TV when you are trying to view channels that are not included with your subscription. This error can also occur when channels have recently been added to your TV box but the signal for the update has not yet been received.
How do I authorize a channel on Comcast?
Add Channels to Your Account
- Select any available channel in the list by checking the blue circle below the channel logo.
- As each channel is selected, your New Monthly Price in the upper-right hand corner will reflect the new total cost.
- To continue, select Review Changes.
Why is the Xfinity app not working?
Close and try re-opening the app. Log out and log in to the app. Turn the device on and off. Reinstall the app with the latest version.
How do I re authenticate on the History channel?
If you do have a TV package that includes HISTORY and are receiving an authentication error or are being asked to re-authenticate, please change your password on your TV provider’s website and reconnect to you provider in our app/website using the new password.
What is wrong with Comcast streaming?
If Xfinity Stream is not Working on Chrome, clearing the browser’s cache and enabling Flash extension on Chrome does the trick. If Xfinity Stream is still not working, restart your computer and try using ethernet cables to connect your device to the internet.
How long does it take for cable box to reset?
In most cases, your TV Box should reset in 15 minutes. In some cases, the program guide or other services may take 45 minutes before they are available.