How do I do a warm transfer on Avaya phone?

How do I do a warm transfer on Avaya phone?

To do a warm transfer, place the caller on hold, and then dial the destination extension in the Enter name or number field and press Enter. Once the destination number has been entered, you should now see two calls displayed – the original caller on hold and the new extension that is being called.

How do I transfer a voicemail to another extension?

Once you are finished recording your message, press the # key. Press 3 to forward the message. You will then be prompted to enter the extension you want to forward the message to, followed by the # key. Your voicemail is transferred to the new extension.

How do I forward Avaya phone extensions?

Forwarding all calls

1. Tap the Dial pad tab.
2. Tap Extension > User Settings.
3. Tap Application.
4. Under Call Features, enable Forward Calls.
5. Enter the extension number to which you want to forward incoming calls.
6. Tap OK.

How do you do a cold transfer on Avaya?

Step-by-Step Guide

1. Click the Microphone button to mute yourself.
2. Click the Underlined Handset button to place the call on hold.
3. Click the Handset with Arrow button to transfer the call to another line.
4. Click the Red Handset button to end the call.

How do I transfer phone calls to another phone?

Follow these steps to transfer a call on an analog phone.

1. Press the R, lightning bolt, or flash button.
2. Listen for a recall dial tone (3 beeps and a dial tone).
3. Dial the number to which you want to transfer the call.
4. Either wait for the first ring or stay on the line to announce the call.
5. Hang up the handset.

How do I transfer a voicemail message?

How to forward a voicemail on Android

1. Open up the Google Voice app.
2. Go to your menu screen and then tap forward to “Settings.”
3. Find the Voicemail tab, then choose what kind of forwarding you want to use:

How do I forward my Avaya phone to another phone?

How do I check my Avaya voicemail from another phone?

Option 1: Call your Avaya phone. Call your telephone number, when the recording/greeting starts, press **, then press # when you hear the option to access your mail box. When prompted to enter your “mailbox number” enter your 5-digit extension (Example – 75421).

Can you transfer a call on Android?

When you answer or place a call, you can transfer the call to another number. Note: you cannot transfer a call to emergency services or directory assistance (for example, 411).

How to transfer calls on an Avaya phone system?

How to Transfer Calls on an Avaya Phone System. Step 1. Press the “Transfer” button while a call is live to put the caller on hold; this button is labeled with an icon depicting two telephone Step 2. Step 3. Step 4. Step 5.

How to transfer text messages from Android to Android?

This is how to transfer text messages from Android to Android 1. Turn on ‘Bluetooth’ on both your Android devices and then pair them. 2. Go to ‘Message’ app and open a conversation and select a single text message that you want to share. Tap on the share icon and hit the ‘Bluetooth’ icon. 3.

How do I put a call on hold in Avaya?

Press the “Transfer” button on your Avaya desktop system to put your current call on hold. Dial the number to which you want to transfer the call. Alternatively, if the number is listed in your directory, press the “Dir” button and select the number to which you want to transfer the call.

What is Avaya Messaging Service (AMS)?

Avaya Messaging Service is a hosted messaging service from Avaya, the leader in enterprise solutions, enabling any business DID extension to receive and send text messages. With AMS the enterprise DID extension is enabled for voice, video and text messaging supported by a secure, hosted storage environment, a true ONE Number solution.