Table of Contents
How do I access Wix support?
To get in touch with a Customer Care Expert, log in to your Wix account from a computer, visit our Contact Page, and categorize or describe your issue. You might find an answer or solution with the help of our friendly chatbot, or you may submit a ticket or request a callback.
Does Wix have customer support?
Even if chat support is not available in your language, we’re still here to help. Make sure you are logged in from a computer and click here to contact Wix Customer Care for support.
Does Wix support email?
Email accounts with Wix Wix’s plans don’t include email accounts. Therefore, if you’d like a professional-looking email such as [email protected], you’ll need to purchase a separate service.
How do I report a problem with Wix?
If you believe you’ve found a security issue or vulnerability, please contact the Wix Security team: [email protected]. If you’d like to report spam or phishing, send us the email address using our security contact page.
Does Wix offer phone number?
Wix makes it easy to get your own 1800 number. Simply go to your site dashboard, click Business Phone Number on the side bar and follow the instructions to get your toll-free number. Then, select the 1800 number you want to start making calls.
What is Wix’s email address?
It’s a personalized email address using your domain name. For example [email protected]. A business email address makes a great professional impression. With Wix, you can get a Gmail work email address for each team or individual team member.
Is Wix having problems today?
No incidents reported today.
Is Wix chat free?
Live chat can be added for free to a Wix website. However, there are a number of live chat features which can only be accessed when you upgrade to a paid Wix account (see details below). You can set the position of the chat widget and whether it is a bar, or a round icon.
Can I have 2 websites on Wix?
You can create as many sites as you need within 1 Wix account. If you reach the limit of free sites you can have within your account, you can upgrade your sites to Premium or move old sites to trash.
What is triggered email in Wix?
Triggered Emails is an advanced, powerful tool for Velo by Wix users. With Triggered Emails you can send your visitors personalized emails in specific scenarios. First, set up the Triggered Email and add Variables to include personalized information.
How do I send an email on Wix?
Sending Your Email Campaign
- Create an email campaign or edit an existing one.
- Click Next.
- Add recipients: If you have contacts in your account: Select the contacts that you want to send the email campaign to.
- Enter the newsletter details: From Name: The name that the email campaign is sent from.
- Click Send.
How do I email Wix marketing?
Wix Stores: Creating and Sending an Email Marketing Campaign
- Go to the Store Products tab in your site’s dashboard.
- Click to select the product you want to promote.
- Click Send Email Campaign on the right.
- Click Create Email Campaign.
Why can’t I log into my Wix account?
Clear your browser’s cache. Close the browser and reopen it. Go back to the password reset email and click the link.
How do I unblock on Wix?
Mobile App Build, customize and manage your website on the go. Hire a Professional Find a professional to help build, design and promote your site….Wix Forum: Unblocking Site Members
- Go to your Members page in your live site.
- Click the contact you want to unblock.
- Click the Show more icon .
- Click Unblock Member.
How to contact Wix by phone?
Call Wix.com customer service faster with GetHuman. BETTER: Tell us why you’re calling.
How do I contact Wix?
How do I contact Wix? You can contact Wix by emailing them, starting a chat with a live agent on their website, calling their hotline or by leaving them a message on one of the social media platforms. Alternatively, you can use their knowledge base if you prefer self-service support.
What happened to Wix phone support?
Wix phone support were unable to help us directly apart from forward our issue to the back end team, which they had 14 days to respond. The 14 days has now lapsed however still no contact and more importantly no refund…
Where to get Wix website development help support?
Project details. You will get a Custom Wix website as per your requirements.