Table of Contents
How do I create a redmine ticket?
Creating from the Issues’ list
- choose a customer who will be a contact for this ticket,
- add a subject, status, and priority.
- choose ticket source – how did you learn about the issue (phone, web, email, etc)
- choose if you want to send it as a notification or initial email.
- add some description and assignee.
What is tracker in redmine?
Redmine Tracker Control plugin is a Redmine plugin that can be used to control issue creation with tracker. The access control can be configured in role/permission page. Tracker wise access work only in the projects where this module enabled.
What is redmine bug tracking tool?
Redmine is a free and open source, web-based project management and issue tracking tool. It allows users to manage multiple projects and associated subprojects. It features per project wikis and forums, time tracking, and flexible, role-based access control.
How do I use redmine?
How do I run Redmine?
- Self-host Redmine on your own server.
- Use a hosted Redmine solution like Planio.
- The (self-hosted) Redmine basic setup guide.
- Configuring Redmine for project management.
- Create a project.
- Create and add users to the project.
- Add your issues.
- Track your projects.
How do I create a bug in redmine?
To create a new issue, go to Projects. Use + (quick menu) or go to Issues and then select New issue. You can also create an issue from a project page. If you have not selected a project (i.e., you are not on a project page), the New issue form will also contain a Project field.
What is redmine helpdesk?
Helpdesk is fully integrated with the Redmine Issues module and CRM plugin. Looking at an issue, you can see all customer information with tags, contact information, and previous customer tickets. All related contacts can be used to generate a CC list so you can send messages to them as well.
How do I change my status in redmine?
Redmine
- press “update”
- change status in “status” drop down.
- press save.
Is redmine a ticketing system?
Redmine as a Helpdesk Ticketing System – Redmine.
Is Redmine easy to use?
Easy Redmine solution offers visual resource planning across all projects, that is simple to use. In terms of drag and drop planning, this solution is unique in that it considers the real-time capabilities and skills of employees.
How do I add an issue status in redmine?
If you want to add a new issue status to existing trackers, go to the workflow edit screen and make sure to uncheck the “only show statuses used by this tracker” box to see the new statuses you have created.
How do I change from open to Inprogress in Jira?
2 answers. Adding to What Jack said. When you would have a notification to your task (either in mail or in jira), check the task, there will be a more option, or you will find buttons with a transition name. your jira admin or your team could have given custom names for transition to status.
What is redmine project management?
Redmine is a project management web application. The application is written in Ruby and supports many different database servers. Some of the features include: • keeps track of multiple projects. • allows users to have different roles.
Is Redmine still maintained?
Redmine is built and maintained by community volunteers. If you enjoy using it and would like to give back to the community, the Contribute page has several ideas. Software development experience is not required. Check out the Teams Page if you are interested in a specific area to contribute regularly.
What is the difference between Redmine and easy Redmine?
Easy Redmine is a complete and extensible Redmine upgrade. It is 100% Redmine compatible. It brings new & mobile design and the most wanted features, such as Easy Gantt, Global Gantt, project templates, dashboards, graphs & chart, chat and much more to your Redmine.
What is Redmine helpdesk?
What is more, it integrates well into Open Source infrastructure. Helpdesk is fully integrated with the Redmine Issues module and CRM plugin. Looking at an issue, you can see all customer information with tags, contact information, and previous customer tickets.
How to create issue templates based on Tracker?
Member who has “Manage Template” right can create issue templates based on trackers . Also add help message for templates, because the way to use templates may be different between projects. Member who has “Use Template” right can see the template and use them when creating new issue. Please see for more details and usage. Migration is required. 1.
What version of Redmine is compatible with Bitbucket?
(Related Bitbucket IssueID: #54) Compatible with Redmine 2.5.x, 2.4.x, 2.3.x, 2.2.x, 2.1.x, 2.0.x. is added. Fix some bugs.