Table of Contents
How do I cancel my StarHub TV Plus subscription?
You can easily do so via My StarHub App. Step 1: Log in with your Hub iD on My StarHub App and tap on “View”. Step 2: Select a terminated billing account with credit balance. Step 3: Select or confirm your refund method and details.
How do I return my StarHub TV box?
How do I return the StarHub TV+ Box? You can return the StarHub TV+ Box (along with the remote control and power adapter) to the following StarHub Shops during operating hours. Otherwise, an Equipment Loss Charge will be incurred.
How do I disconnect my StarHub Internet TV?
You can remove any of the registered devices by:
- Logging in to starhubtvplus.com or the StarHub TV+ app.
- Go to “My Account” if you’re on the web, or “More” if you’re on StarHub TV+ app.
- Select “Device Management” and remove your desired device.
How do I check my StarHub termination fee?
With 12 months remaining in the contract You can find out your early termination charges by referring to the service agreement. Please visit My Account to retrieve a copy of your service agreement. For further assistance, you can also reach us on Facebook or WhatsApp.
How do I cancel my StarHub HBO GO?
HBO GO will be billed to your StarHub bill monthly. How do I unsubscribe from HBO GO? We hope you’ll never find a reason to leave HBO GO, but if you really, really need to cancel your subscription, please send us a message on Facebook or WhatsApp.
Is a termination fee a penalty?
An early termination fee is a penalty charge that consumers must pay if they decide to end their contracts prior to the agreed upon date. This kind of fee is typical of cell phone contracts, gym memberships, leases or other long-term contracts.
How can you get out of a TV contract?
4 ways you might be able to get out of your cable or internet contract penalty-free
- Talk to customer service. The first avenue to try is to call your service provider and talk to a real person.
- Look for contract buyouts.
- Site nonperformance.
- Consider arbitration.
How do I terminate my StarHub Cable TV service?
How To Terminate Your Starhub Cable TV Service? Choice #1: To arrange for Starhub service personnel to pick up the equipment from your billing address. There will be a service and transportation fee of $30 (exclusive of GST). Choice #2: Personally return the cable TV equipment to Starhub customer service centres at: 4 Tampines Central 5.
What happens when the Hub Club member terminates his/her StarHub service?
If the Hub Club member terminates his/her StarHub TV and/or Home Broadband service (s) or his/her Mobile Lines, he/she will automatically be de-registered from Hub Club.
Can I still use my StarHub ID after it has been terminated?
If all your services with StarHub have been terminated, you can still use your Hub iD within 6 months from the date of termination to view the final bill or make outstanding payment where applicable. To do this, just follow these steps:
How do I Return my StarHub broadband/TV loan equipment?
If you still have StarHub Broadband/TV loan equipment, please visit any of the 4 StarHub Shops (Plaza Singapura, Jurong Point, Nex or Tampines Mall) to return the equipment. Please note that charges are imposed for lost equipment