How do I pay my Westlaw bill?
Use our automated phone system
- Have your 10-digit account number ready.
- Call 1-800-328-4880.
- Say “Make a payment.” then follow the prompts.
How do I cancel my Thomson Reuters account?
Log in to My Account. From your account’s homepage, click the People menu and choose My Account Administrators. (If you manage multiple accounts, click Manage My Account Admins located under the User Management section on the dashboard.) Click on the My Account user name and click Delete User Profile.
How do I set up my Thomson Reuters Authenticator on my new phone?
In the Authenticator app, tap Settings and then tap Add an Account. Show me. The app displays a prompt requesting access to your device’s camera. Tap Allow to enable this permission, which allows the Authenticator app to scan the QR code that’s necessary to pair your device with your account.
How do I set up my Thomson Reuters Authenticator app?
In the App Store, tap the Search button and enter “Thomson Reuters Authenticator” in the search bar. Show me. After locating the app, tap the Install button on the app’s page, then follow the prompts to download and install the mobile app on your device.
How do I delete my Westlaw account?
To delete a My Account user:
- Log in to My Account.
- From your account’s homepage, click the People menu and choose My Account Administrators.
- Click on the My Account user name and click Delete User Profile.
- Click Ok through permanently delete user popup.
How do I unlock my Reuters account?
If you have forgotten your password, click on the Forgot Password link to reset it. You will be asked to insert your email address with which you use Reuters Connect. The automated email you will receive will provide you with your username and link to reset a new password.
How do I get a QR code for Thomson Reuters Authenticator app?
This is what the app looks like in the Android app store list. Once you install the app on your phone, click on the Next button on the Authenticator setup screen. This will generate a QR code on the computer screen.
How do I log into my Thomson Reuters Authenticator?
If you’re using an MFA device such as the Thomson Reuters Authenticator card, you’ll log in as follows.
- Enter your name and password as usual.
- When prompted to verify the login request, click the Enter a code link.
- Use your Authenticator card to generate a numerical code, then enter that code in the field provided.
How do I transfer my Thomson Reuters Authenticator to a new phone?
If you haven’t already, install the Thomson Reuters Authenticator mobile app on your new device. On your new mobile device, launch the Authenticator app. You will be automatically prompted to restore the app on the new device. Tap the Proceed to Restore button to continue.
What is your client ID Westlaw?
What is a client ID? A Client ID is required to sign on to Westlaw and is used to identify your Westlaw sessions. You may find it useful to enter a Client ID that relates to your research. You can change the Client ID anytime during a research session.