Table of Contents
What is the new Telstra app?
The My Telstra app is the easy and convenient way to manage your services and take advantage of offers while you’re out and about. You can recharge your Pre-Paid services, check your data usage, view and pay your bills and so much more.
Does Telstra have live chat?
Open the My Telstra app, go to the Get help tab and tap the blue message icon. Or scroll down to Contact Us and tap Messaging.
How do I check my data usage Telstra?
Check data usage with the My Telstra app:
- Download or open the My Telstra app.
- Tap on the Services tab and you’ll see the remaining and used data for all your services.
- To view your usage in more detail, select your service.
Does Telstra still have live chat?
How do I contact Telstra customer service?
Calls to Telstra customer service and complaints lines now free
- 132 200: Telstra residential general enquiries.
- 125 111: Telstra residential mobile enquiries.
- 132 203: Telstra residential faults.
- 137 663: BigPond enquiries.
- 133 933: BigPond tech support.
- 125 8880: Prepaid enquiries.
- 125 8888: Prepaid recharges.
How do I get rid of Telstra app?
You can also remove an app from My Apps directly: In the Telstra TV menu, go to My Apps. Choose an app and press * on your remote for more options. Select Remove app, press OK and confirm to remove the app; this will remove the app from My Apps.
How do you check your phone bill?
At any time you can go to your phone service provider’s website to view your ongoing usage, and you can also use it to view your latest bill and even past bills. Phone service providers also give you the choice to completely stop your paper billing and do everything electronically.
How can I actually talk to someone at Telstra?
To speak to a customer service representative, you can call Telstra at 13 22 00 between 7am and 11pm AEST, Monday to Friday. This is the main Telstra contact number, and it can be used for: Help with My Account, billing, and payments.
How can I check how much data I have left?
Checking how much data you’ve used on Android
- Open the Settings app.
- Tap on Connections.
- Tap Data Usage.
What is Telstra Roku?
Telstra TV is a streaming device that offers one convenient platform for you to access a host of streaming options. Think Netflix, Stan, YouTube, free-to-air TV apps – all on one device. Not to mention watching your own library of videos, listening to music or viewing photos on your TV screen – the list goes on.
How do I turn on notifications for Telstra app?
Go to Settings, and then tap Apps & notifications. Tap Notifications. Tap the On/Off switch next to the Allow notification dots option to turn it on or off.
Can I view my Telstra bill online?
You can view your bills via My Telstra or Your Telstra Tools (YTT) login. If you pay by credit card, you can view your whole bill via the marketplace.
What can I do with the Telstra mobile app?
You can also use the app to: Locate your nearest Telstra store. Get 24×7 support via our social media teams and live chat.
How do I set up my account in the Telstra app?
To set up My Account, tap the Register button on the login screen after installing the app or alternatively visit telstra.com/myaccount from a PC. Please note, Business account information is not currently available through My Account and therefore cannot be viewed in this app.
How do I manage notifications in the my Telstra app?
If an app has categories, you can tap a category for more options Many apps let you control notifications from a settings menu in the app. For example, an app could have a setting to choose the sound that app’s notifications make. To make these changes, open the app and look for the settings menu. How do I add and manage the My Telstra app widget?