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How do you check if Comcast is down in my area?
Sign in to My Account. Click the Services tab at the top of the page. Click the Status Center link. If you’re experiencing an outage, you’ll see a banner at the top of the Status Center and Outage Map pages.
How long until Xfinity comes back on?
Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.
How do I know if Comcast Internet is off?
Check to see if a service outage has been reported in your area by signing into your account and checking the Status Center. If your services all show a green status, there are no reported outages in your area. If you’re a Comcast Business customer, go to our Service Status Center to check your service health.
How do I get my Comcast router back online?
Restarting Your Xfinity Gateway via My Account Online
- Log in to your account at xfinity.com/myaccount using your Xfinity ID and password.
- Scroll down and select Manage Internet.
- Select Restart Modem to begin troubleshooting.
- Select Start Troubleshooting to begin your modem restart.
Can Comcast shut off my internet?
Comcast will not disconnect a customer’s internet, mobile or voice service, and the business will waive late fees if the customer contacts the company and says they can’t pay their bills during the period. Flexible payment options are available.
Did Comcast outage affect you in Chicago?
CHICAGO (CBS) — A massive Comcast outage left people scrambling to find internet service to get online to do their jobs on Tuesday. The outage for Comcast’s Xfinity internet service affected tens of thousands of customers across the country, including in the Chicago area. It was particularly troublesome for people who are still working from home.
Is Comcast Xfinity in Chicago?
Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. The following chart shows the number of reports that we have received about Comcast Xfinity over the past 24 hours from users in Chicago and near by areas.
Why is my Xfinity internet not working?
Cable and internet connections can become loose over time and cause issues with your service. Tips in case of an outage What if my power is out? If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored.
How does Comcast Xfinity internet work?
Comcast’s Xfinity Internet service is delivered using the company’s existing network architecture and the connections that are already in most customers’ homes.