How do I file a complaint against my local post office?
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. Speak to the station manager (postmaster) at a local post office. Contact the postal consumer and industry affairs office that handles questions for your district. Find your district consumer office.
How do I email the postmaster general?
We’re in the digital age, and almost anyone can be reached through email. The postmaster general’s contact is [email protected], but as the Chief Executive Officer of a company with a 640,000-person workforce, she’s probably inundated with new messages.
What information should be included in a letter of complaint?
What to include in a complaint letter
- describe your problem and the outcome you want.
- include key dates, such as when you purchased the goods or services and when the problem occurred.
- identify what action you’ve already taken to fix the problem and what you will do if you and the seller cannot resolve the problem.
What do postal inspectors investigate?
Postal Inspectors investigate any crime with a nexus to the mail. These crimes include mail theft, mail fraud, financial fraud, identity theft, robberies and burglaries of postal facilities, assaults and threats on postal employees, investigations of dangerous and prohibited mails, narcotics, cybercrime and much more.
Who is in charge of US Postal Service?
Louis DeJoy
Louis DeJoy is the 75th Postmaster General of the United States and the Chief Executive Officer of the world’s largest postal organization. Appointed by the Governors of the Postal Service, DeJoy began his tenure as Postmaster General in June 2020.
How do I contact DeJoy?
Connect with Louis DeJoy, Now
- (HQ) (202) 268-2000. (HQ)
- ❅❅❅❅❅@usps.gov.
- (HQ) 475 L’Enfant Plaza, S.W., Washington, D.C., District of Columbia, 20260, United States. (HQ)
What does a postmaster general do?
The United States Postmaster General (PMG) is the chief executive officer of the United States Postal Service (USPS). The PMG is responsible for managing and directing the day-to-day operations of the agency.
What do you do if the post office loses your package?
Complete a Help Request Form We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form. We’ll forward your request to your local Post Office™ facility to help locate any missing items.
How do you file a complaint against a postal worker?
Complaints against a U.S. Postal Service employee worker are easily filed online at the USPS website. There are also telephone options. When a delivery issue arises, reach out to your carrier first before escalating through an online complaint or a call to post office supervisors.
How do you complain about post office?
The late/lost mail has caused people to become sick or worse because medications are not arriving on time. Bills and payments are not reaching the intended recipients and long standing accounts and credit scores are being affected.
How do I contact the US Post Office?
Post Office customer service issues and concerns: Please contact your local post office, your local Postal Service Consumer & Industry Contact office or you may file a complaint online. Day-to-day management decisions. EEO Complaints (for Postal Service employees only): For more information click here. Issues that are handled by the grievance
How do you report a postal worker?
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