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How do I file a complaint against a car dealership in Virginia?
You can file a complaint with the Motor Vehicle Dealer Board by:
- Completing the Online Request for Consumer Assistance Form.
- Emailing the MVDB at [email protected].
- Calling the MVDB Consumer Assistance Analysts at (804) 367-1100.
- Faxing a written request and supporting documentation to (804) 367-1053.
Who regulates car dealerships in Virginia?
The Motor Vehicle Dealer Board
The Motor Vehicle Dealer Board (MVDB) was established in 1995 by overwhelming support from the General Assembly and the dealer community as the state agency charged with the regulation and oversight of the new and used car and truck dealer industry.
How long do I have to return a used car in Virginia?
IF YOU DO NOT RETURN THE VEHICLE WITHIN 24 HOURS OF VERBAL OR WRITTEN NOTICE OF CANCELLATION, THE DEALER MAY LOCATE THE VEHICLE AND TAKE IT BACK WITHOUT FURTHER NOTICE TO YOU AS LONG AS THE DEALER FOLLOWS THE LAW AND DOES NOT CAUSE A BREACH OF THE PEACE WHEN TAKING THE VEHICLE BACK.
How do you get a dealers license in Virginia?
Virginia Auto Dealer License Guide
- Obtain a Permanent Business Location.
- Complete a Pre-Licensing Course and Test.
- Obtain Proof of Liability Insurance.
- Obtain Your Auto Dealer Bond.
- Compile the Required Documents.
- Submit Your Dealer License Application.
Can a dealership sell a car that won’t pass inspection in Virginia?
In Virginia, a dealer must have a current motor vehicle inspection certificate before selling a used car. However, the inspection certificate does not create a warranty. A dealer who does not have the inspection certificate may have broken the law. However, this may not give you any legal rights.
Can a dealership take a car back after a month in Virginia?
A consumer has the right to return his car for a refund within 18 months if it has problems not disclosed by the seller.
Can I get a dealer license without a dealership Virginia?
Franchise dealer-operators need only take the Franchise Dealer-Operator Exam at the DMVCSC. Use the MVDB-57 Application for Salesperson /Dealer-Operator Test, and check the appropriate exam. Remember, all dealer-operator’s must have a salesperson’s license.
What is Lemon Law in Virginia?
What is the Lemon Law? If your new vehicle is a lemon, Virginia’s Lemon Law requires the manufacturer of the car to refund your money or replace the vehicle.
Is there a buyers remorse law in Virginia?
(1) Except as provided in subsection (5), in addition to any right otherwise to revoke an offer, the buyer has the right to cancel a home solicitation sale until midnight of the third business day after the day on which the buyer signs an agreement or offer to purchase which complies with § 59.1-21.4.
How do I contact the Virginia Department of motor vehicles customer service?
DMV Home > Commercial Services > Dealer Services Contacts Contact Us Dealer Services Contacts Phone: (804) 367-0901 Fax: (804) 367-7046 TDD: 1-800-272-9268 Secure Email: Contact Us
What is Virginia’s dealer Resource Center?
Welcome to Virginia’s Dealer Resource Center. This center is designed to assist you with all dealer-related requirements and transactions with the Department of Motor Vehicles (DMV) and the Motor Vehicle Dealer Board. Dealer Work Transition
What services does the Virginia Department of DMV offer?
DMV leverages its statewide service footprint to make available more products and services in partnership with other agencies. Virginians can get certified copies of Virginia vital records (birth, death, marriage and divorce certificates) and hunting and fishing licenses through all DMV customer service centers.
What does the Department of Motor Vehicles (DMV) do?
The Department of Motor Vehicles (DMV) provides services through a network of customer service centers, DMV 2 Go mobile customer service centers, the Internet at www.dmvNOW.com, weigh stations, and telephone call centers. DMV’s most visible and widely used products include driver, vehicle, and motor carrier credentials.