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How do I contact Gojek customer service?
Please drop us an email at [email protected] and we’ll help you get it fixed as soon as we can!
When did Gojek start Indonesia?
2009
Gojek was first established in Indonesia in 2009 as a call center to connect consumers to courier delivery and two-wheeled ride-hailing services. Gojek launched its application in 2015 with only four services: GoRide, GoSend, GoShop, and GoFood.
Is Gojek or grab better?
Grab has an average Glassdoor rating of 3.9 based on 1493 ratings. GoJek’s average is 4.3, based on 540 ratings, making it the clear winner here. Note that both companies are still above the 50th percentile based on the “bell-curve” which is definitely a welcoming sign.
How do you schedule Gojek?
How to use Gojek
- Select your destination. Tell us where you’re going, and where to pick you up.
- Book a ride. See your cost up-front and order a GoCar when you’re ready.
- Pay in app. Choose to pay via card, cash, and even DBS PayLah!
- Enjoy the ride.
Does Gojek charge for cancellation?
We’re here to help guide you through Gojek’s cancellation fee policy. You will be charged $4 if you cancel: After 5 minutes from when you’ve been matched to a driver or. As soon as your driver arrives at your pick-up location or.
What time is Gojek the cheapest?
FastGo Promises To “Always Be Cheaper”
- Before 9AM: Morning Rush Hour. Cheapest: FastGo ($16)
- 12PM: Lunch Hour. Cheapest: Gojek ($11.40)
- 4PM: Afternoon Meeting. Cheapest: Gojek ($11.40)
- 6PM: Evening Rush Hour. Cheapest: Grab ($12)
- 10PM: Post-Dinner Date. Cheapest: Gojek ($11.40)
- After 12AM: Late Night Out. Cheapest: Grab ($12)
How much do Gojek drivers earn?
Since the launch of improvements to your earnings on 21 June, driver-partners have been earning 18% more on average with Gojek on every trip than with the other ride-hailing platform. Did you know that the top driver-partners have earned almost $4,000 in a week, after deducting 10% service fees?
Why is Gojek cheaper?
Instead, it calculates its fares using a “base fare and kilometres travelled” and does not add on an additional price per minute unlike Grab. Moreover, Go-Jek is currently running a $5 discount promo for the first two rides for its DBS users, which makes its cheap rides even cheaper.
What time is peak hour for Grab?
between 7am-9am and 5pm-8pm
On Grab’s website, the peak hours are stated as between 7am-9am and 5pm-8pm. However, users have reported being charged exorbitant rates despite travelling during off-peak hours.
How much does Gojek driver earn?
Did you know that top Gojek driver-partners can earn up to $4,000/week? Enjoy daily incentives of up to $100/day. On top of that, look forward to monthly bonuses to reward you for your loyalty. Free healthcare benefits, fuel discounts, and more as part of our GoalBetter driver benefits program.
How do I get a refund from Gojek?
If you cancel the trip on your end due to passenger no-show after 5 minutes, you may write in to us for a cancelation fee reimbursement via in-app help (From your in-app Order History, select the canceled trip > Help > Payments & Fare-related > I want to request a cancelation fee).
Is there still 925 Gojek?
To keep consumers happy and offset the charges, its ongoing “925” promotion will remain applicable to all trips booking via its platform. The promotion provides customers with up to 50% off fares for trips – up to SG$5 – from 9am to 5pm on weekdays. New users also receive a discount voucher.
Is Grab or Gojek cheaper?
In a Reddit post Friday, user u/plane_snake posted a side-by-side comparison of both Grab and Go-Jek’s ride-hailing services, and found that the ride on Go-Jek was about four times cheaper than the ride on Grab despite keying in the same pick-up point and destination.
Can Gojek driver cancel?
As an added protection for you, we have allowed driver-partners to request for 7 cancellations per week without affecting their performance. That means you can focus on driving and hitting your incentive targets! What’s new? You can now request for a system cancellation within the Driver app without having to call in!
What is Gojek Commission?
Q: Is there a service fee (commission) for driving with Gojek? A: Since 21 June, the service fee has been lowered to only 10% for all trips. Read more here.
Will I be charged if I cancel Gojek?
Does Gojek charge waiting time?
No waiting charges.. sucks! Problematic people which think they have the rights to make driver wait because they pay will like to patronise gojek.
How do you get Gojek 925?
Gojek has released a new promo offering 50% off (capped at $5) five rides from 9AM-5PM on weekdays! To redeem the offer, Simply download and install the Gojek App on Apple App Store or Google Playstore. Open the Gojek App and input promo code “925”
How does Gojek make money?
Gojek charges some amount of money from the merchants who sell their services, it is the initial way Gojek makes money. Gojek helps the merchants to build more money and expand their business to more existing areas. Merchants have to pay some amount of money raised from the profit on each order which comes from Gojek.
Apa itu call center Gojek?
Call Center Gojek – Gojek adalah aplikasi ojek online terbesar dengan segudang layanan yang tersedia. Menghubungi call center gojek bisa menjadi pilihan tepat jika ada pertanyaan, komplain, keluhan atau apapun yang berkaitan dengan layanan Gojek dan Anda tidak mengetahuinya.
Bagaimana cara menghubungi Call Center Gojek 24 jam?
Untuk bisa menghubungi call center Gojek 24 jam, kamu bisa menggunakan layanan tersebut melalui aplikasi Gojek yang sudah terinstal di handphone kamu. Bagaimana caranya, kita simak ulasannya melalui penjelasan gambar berikut yah : Masuk ke akun Gojek kamu melalui aplikasi, lalu silahkan pilih menu ” Akun Saya”
Apa itu email customer service Gojek?
Email Customer Service Gojek Jakarta Anda juga bisa mengirim email untuk menanyakan sesuatu atau curhat tentang keluhan/masalah/kendala yang sedang Anda hadapi. Tentang layanan Gojek atau Anda juga bisa menyampaikan kritik dan saran yang membangun. Latar Belakang Dibentuknya Layanan Call Center Go-Jek?
Bagaimana cara menghubungi nomor telepon Gojek?
Layanan. Nomor Telepon Gojek. Call center keluhan pelanggan untuk semua layanan Gojek. (Go-Ride, GoFood, Go-Car, GoPay, GoSend, GoBox, GoTix, GoMed, GoBills, GoShop, GoPoints, GoPulsa, GoDeals, GoBluebird) 021-50849000. Call center keluhan khusus driver Gojek.