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Why did Uber help charge me?
What looks like an extra trip charge is likely an authorization hold. Authorization holds for the amount of the upfront fare shown in your app may be issued when you request a ride. These temporary holds allow us to protect against fraud from unauthorized card usage and are never charged to your account.
How do I contact Uber directly?
If you contact Uber through help.uber.com, our support team will get back to you within 24 hours. You’ll receive a notification on your phone (if you have notifications enabled) letting you know that you’ve received a response. We’ll also send you an email.
How do I cancel my subscription with Uber?
To cancel your membership in the Uber app:
- Tap the profile icon.
- Tap ‘Uber One. ‘
- Scroll and tap ‘Manage Membership. ‘
- Select ‘End Membership’ and then ‘Leave Uber One’ to cancel your membership.
Why am I getting charged 24.99 from Uber?
Uber One: Uber One is a $24.99 monthly subscription that gives you discounts on Uber rides and Uber Eats orders. Subscriptions renew automatically. If you see a charge for $24.99, it’s likely for Uber One. Uber cash: A way to add funds to your Uber account.
What is Uber’s 1800 number?
800-593-7069
Uber has a 24/7 local support line for general customer service: 800-593-7069. However, this number isn’t guaranteed to provide an Uber support representative. Important: In the case of an emergency, riders can call this Critical Safety Response number: 800-285-6172.
Does Uber charge a monthly fee?
There are no recurring charges or membership fees for using Uber. You are only charged for the rides you take.
Why am I getting a monthly charge from Uber?
Do you need a phone number for Uber?
To use the website version of Uber, you will need to create an account to register your contact details and your payment method (PayPal and credit card) for the ride. Once that’s done, head over to m.uber.com to order the ride: Enter your phone number to log in.
Why doesn’t Uber have a phone number?
Does Uber Have a Phone Number? In the United States, Uber does not operate a separate phone number for riders or Uber Eats customers. Uber handles all rider support issues directly in the app or at help.uber.com, so you can’t call them.
Can you cancel an Uber for free?
There is no fee for cancelling Uber trips you have scheduled for the future, provided you do so before a specific driver is assigned to you and is driving to pick you up. Visit Business Insider’s homepage for more stories.
What happens if you cancel Uber?
You can cancel a trip at any time through the Uber app, but may be charged a cancellation fee if you cancel after you’re matched with your driver. Cancellation fees pay drivers for the time and effort they spend getting to your location.