Table of Contents
How can I speed up my Optus NBN?
Fortunately, there are a few quick changes you can make that might just improve your connection or speed.
- CHOOSE THE RIGHT ROUTER.
- POSITION YOUR ROUTER CAREFULLY.
- PICK THE RIGHT FREQUENCY.
- CHANGE THE WIRELESS CHANNEL.
- CHECK YOUR CONNECTED DEVICES.
- PASSWORD PROTECT YOUR NETWORK.
- GET A RANGE EXTENDER.
Why is my NBN speed so slow?
If you’re on a Fibre to the Node (FTTN) NBN connection, the speed you get is heavily dependent on how far away that node is. Signals degrade in old copper wires the further they have to travel, and being at the end of the line can give you a significantly slower connection than someone who’s right next to it.
What speed should my Optus NBN be?
What Optus Internet speeds should you expect
| ADSL | NBN 25 | |
|---|---|---|
| Typical Speed Range | 5 – 24Mbps | 20 – 25Mbps |
| Maximum Speed | 24Mbps | 25Mbps |
| Maximum Upload Speed | 2.5Mbps | 5Mbps |
Is Optus network slow?
Keeping you in the loop. We are constantly improving our network.
Why is my fixed wireless NBN so slow?
There may be an issue with the Wi-Fi router provided by your ISP or how your home network was set up. Your ISP may be able to help you solve these problems. There may be a fault on the fixed wireless tower or with the NBN Co network equipment installed at your premises.
Why is Optus speed so slow?
There are a few reasons you may be experiencing slow data speeds. It may be due to environmental factors, high volume web traffic or your 4G device has moved into a 3G coverage area.
What if my internet speed is slower than advertised?
Slow internet speeds can be caused by a number of things. Your router could be outdated or it could be too far away from your TV or computer, for example. Those fixes may be as easy as restarting your modem and router or upgrading to a mesh network. But another reason for your slow Wi-Fi could be bandwidth throttling.
How do I complain to the NBN speed?
This is the first step.
- Contact Telstra on the Consumer hotline on 1800 236 459 or the Small Business hotline on 1800 639 070.
- Contact Belong on 1800 118 214.
What is a good nbn speed?
NBN speed tiers
| NBN speed tier | Poor NBN speeds | Good NBN speeds |
|---|---|---|
| NBN Standard (NBN 50) | 0 – 30 Mbps | 35 – 40 Mbps |
| NBN Fast (NBN 100) | 0 – 60 Mbps | 60 – 85 Mbps |
| NBN Superfast (NBN 250) | 0 – 110 Mbps | 110 – 150 Mbps |
| NBN Ultrafast (NBN 1000) | 0 – 250 Mbps | 250 Mbps to 500 Mbps |
How do I complain to the nbn speed?
Why is my internet not as fast as im paying for?
That means your internet bandwidth is being spread thin and shared, and your internet speed can be quite slow. Distance from the router: The further you are from the router, the more unreliable the connection and its throughput will become. The closer you get to your router, the faster your internet speed will be.
What if my Internet speed is slower than advertised?
Can I complain about my Internet speed?
If your broadband is not achieving the speeds promised you need to contact your provider. You can call or write to your provider and explain that you are not getting the speeds you were promised, or that the statements it made to you before you signed up were ‘misrepresentations’.
Is 9.4 Mbps good?
6-10 mbps: Usually an excellent Web surfing experience. Generally quick enough to stream a 1080p (high-def) video. 10-20 mbps: More appropriate for a “super user” who wants a reliable experience to stream content and/or make fast downloads.
Why is my NBN connection so slow?
However, WiFi can easily slow down for many different reasons, which leads to the appearance of a slower nbn connection. The position of your WiFi modem plays an important role: the more walls or objects the signal it sends out must go through, the more likely it will affect your internet speed.
What is an Optus NBN Speed Pack?
With an Optus nbn speed pack you can customise your plan and pick what’s right for your usage and budget. Factors That Can Affect Your Speed Test There are several factors that can affect the nbn speed you receive. If the speed test doesn’t show the results you expect, first make sure everything is running smoothly on your end.
Do I need a faster NBN plan?
If you ran a speed test, compared it with the maximum speeds of your plan and found it’s reasonably close, then you actually might need a faster plan than you currently have. There are a number of speed packs available on nbn plans and it’s important you have one that will best suit your needs.
How do I Check my NBN connection speed?
Once you’re connected to the nbn there are various factors that may affect the connection speed you experience. You can test your current internet speed in the My Optus app, available on the App Store and Google Play store. You can also test your current internet speed online here.