What time does Finnair customer service open?
Mon–Fri 8 a.m.–6 p.m.
Can I email Finnair?
In both cases, please contact: [email protected].
What is cancellation policy on Finnair?
As per Finnair 24-hour Cancellation policy, passengers can cancel a flight booked on Finnair within 24 hours of the purchase. Finnair will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your Finnair flight.
Is Finnair ticket refundable?
If the reservation was made seven days or more prior to the flight’s scheduled departure time, you can cancel it within 24 hours from the time of booking without a refund fee. Most of the unused taxes and fees are refundable, but there are some exceptions: Service fees and credit card fees are not refundable.
How do you become a Finnair Plus member?
As a Basic member, you can move up to the Finnair Plus Silver tier once you have collected 30,000 tier points or taken 20 Finnair or other oneworld scheduled flights. Your new Silver tier membership card will then appear in the Finnair app and you can start using the Silver tier benefits immediately.
Can I get a refund from Finnair?
You can claim a ticket refund of a ticket issued by Finnair by filling in the refund form. Please check the conditions and refund policy of the ticket type you have purchased from your booking confirmation.
Does Finnair refund?
You must cancel the flight booking before the scheduled departure time of the first flight that will not be used. You can cancel your flight on the Finnair website or via Finnair customer care. You can apply for the refund by filling in the online refund application form on the Finnair website.
How long does a refund from Finnair take?
Our average handling time for refunds is currently 4–5 weeks.
How do I reschedule my flight on Finnair?
You can easily change flights yourself in the Manage booking self-service….This is how you can change your travel date
- Find the booking you wish to change and click Change flights.
- Select the flight(s) to change.
- Choose the new available date(s) and flight(s).
- Review the changed booking details.
- Confirm your booking.
How do I contact Finnair customer service?
Do you have questions about your Finnair Plus account, Finnair Plus points or want to find out more about our frequent flyer program? Contact us! Phone: +358 9 818 888. Open: Mon–Fri 8 a.m.–6 p.m.
How do I get help with Finnair?
From refund to special assistance request, find the form of your need. From boarding passes and flight information to your digital Finnair Plus card, all you need for a smooth journey is always at your fingertips with the Finnair app. Get in touch with us fast through our live chat.
How do I contact the Finnair switchboard?
Finnair switchboard: +358 600 081881 (€1.25/answered call + local network charge). Finnair is committed to fast invoice processing and on-time payments to suppliers. To enable this, all purchase invoices should be issued and sent electronically to Finnair. Moving away from paper invoicing also supports our environmental sustainability goals.
Who is the invoice service provider for Finnair group?
Finnair Group’s Invoice Service Provider is Basware. The supplier gives to its Invoice Service Provider the Basware operator code BAWCFI22, and the Finnair company electronic invoicing address (list of addresses).