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How do I contact Iowa DHS?
Call your worker for questions about your case. Your local office phone number and address may be found on the DHS office map. For general information or further assistance call 1-800-972-2017. For public inquiries or concerns, please click the DHS Contact Form.
How do I get a new Medicaid card in Iowa?
What do I do if I have lost my Medicaid card or never received one? You may contact Iowa Medicaid Member Services by phone or email. The phone number is 1-800-338-8366 or 515-256-4606 (when calling locally in the Des Moines area), Monday through Friday, 8 a.m. to 5 p.m.
How do I report to DHS in Iowa?
Call the Abuse Hotline at 1-800-362-2178, available 24 hours a day, 7 days a week.
- Please be ready to provide identifying information and the whereabouts of the child.
- You may remain anonymous unless you are making a report as a mandatory reporter.
How do I report a DHS worker in Iowa?
Persons may file a complaint online at: https://amanda-portal.idph.state.ia.us/ibpl/portal/#/dashboards/index. Click on “General Public”, then on “File a Complaint”, or. Persons calling in with a specific complaint will be asked if they wish to file a written complaint.
How do I check my Iowa Medicaid status?
Call our toll-free Provider Services number at 833-404-1061 from any touch-tone phone and follow the appropriate menu options to reach our automated member eligibility-verification system 24 hours a day. The automated system will prompt you to enter the member Medicaid ID and the month of service to check eligibility.
How do I report someone to CPS in Iowa?
Confidential reporting and assessment of suspected abuse against children and dependent adults in Iowa. Available 24 hours a day, 7 days a week. 1-800-362-2178 If you suspect a child under the age of 18 is in imminent danger, CALL 911 immediately.
How do I report a social worker in Iowa?
Is Iowa Total Care a Medicaid plan?
Get Iowa Health Link Benefits from Iowa Total Care Iowa Total Care’s Medicaid plans offers comprehensive health care benefits and services that suit the needs of families and individuals throughout Iowa.
Is my Iowa Medicaid active?