How can I talk to Etisalat Customer Care?
Live Chat OR, Dial 101. For Non-Etisalat customers, dial 800 101.
How do I cancel my Etisalat plan?
How to cancel your monthly subscription?
- Call 101. Cancel your plan at least 48 hours before your departure so that the whole process is finished before you reach the airport.
- Close your account. Our agent will check your outstanding balance and exit fees (if applicable).
- No hidden charges.
Why Etisalat balance is deducted?
Etisalat has many value-added services that are activated on Etisalat prepaid and postpaid SIM cards. These services deduct the high balance from SIM cards every month or day. To deactivate the 1111 Etisalat service, dial *123# and follow the instructions.
How can I change my Etisalat package?
How do I manage my add-ons?
- Via My Etisalat UAE app.
- Dialling *140# and follow the instructions.
- Dialling 125 and follow the instructions.
Is Etisalat customer care number 24 hours?
If you wish to make a formal complaint, please contact our Customer Care Centre available 24 hours a day, 7 days a week, or visit Etisalat’s Business Centers, service centers and outlets. Our customer service representatives are highly trained to help in resolving your concerns and complaints promptly.
How do I check my balance on Etisalat?
To check your balance: dial *121# To find prepaid offers and promotions: dial *101# To get Deal of the Day: dial *050# To transfer credit: type the command *100*mobile number*amount# and press ok.
How do I activate Etisalat Internet?
Start your session by dialling *777*1#…Terms & Conditions:
- You can use Start/Stop Data service even if you have existing daily/weekly data plans to pay by the minute and save your data allowances.
- You will not be able to share your data access with other devices or users while within a Start/Stop data session.
What is 12 month commitment in Etisalat?
For plans with 12-month commitment, an exit charge equal to the plan’s 1-month instalment or AED 1,000 (whichever amount is lower) will apply in case of early termination.
Where to find Etisalat offices in Dubai?
One of the most famous Etisalat offices in Dubai is located in the Dubai Mall. You can find the Dubai Etisalat office on the ground floor of the Dubai Mall. Location: Dubai Mall, B1, Financial Center Street, along Sheikh Zayed Road. Opening hours: Sunday to Wednesday from 10:00 to 22:00 | Thursday to Saturday from 10:00 to 12:00.
What is Etisalat and how does it work?
Etisalat is a name that needs no introduction. Over the years, it has become synonymous with Dubai and is one of the leading telecommunication service providers in the Middle East. It also has the unique distinction of being the biggest telecom operator in the UAE, with more than 13 million customers.
Can I transfer my Etisalat balance in Dubai?
If you are one of those Etisalat users who is burning through their data, you can also learn about the process for transferring your Etisalat balance in Dubai, so your friends can benefit from your generosity.
Where is the Etisalat Pavilion in Dubai?
The Pavilion is a shopping mall inside the France Cluster of International City and is also home to one of the Etisalat offices in Dubai. People living in International City can visit this Dubai Etisalat office for all matters pertaining to the Etisalat services to which they are subscribed.