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What do I do if I miss a UPS package?
If you’re unavailable when UPS attempts delivery at your address, UPS may deliver your package to a UPS Access Point® location near your home, where your package will be held for you to pick up for 7 calendar days. After 7 calendar days, your package will be returned to the sender as undeliverable.
Who do I call if UPS didn’t deliver my package?
Log in to your account on the UPS Email Support page and contact customer support. Call 1-800-742-5877 and say Refund. Dial 1-800-782-7892, explain your problem to customer care, and request a refund.
Can I pick up missed delivery same day UPS?
We are unable to provide two delivery attempts on the same day. Your driver may make a second attempt on the next business day and a third attempt on the following business day, if necessary. Where available, your shipment may be taken to your nearest UPS Access Point location™ for collection.
How many times will UPS attempt delivery?
How many times will UPS attempt to deliver a package?
Can I pick up a package from USPS if I missed the delivery?
You may pick your item up at your local Post Office no later than the day before your redelivery was scheduled. Bring your Redelivery Notice (PS Form 3849) and a photo ID to collect your item.
Do I need to be home for UPS delivery?
Shipments that do not require a signature can be left in a safe place, out of sight and out of weather, at the driver’s discretion. This could include the front porch, side door, back porch, garage area, or with a neighbour or leasing office (which would be noted in a yellow UPS InfoNotice® left by the driver).
How do I contact ups by phone?
If you took notes during your initial call to UPS customer service,review them.
How do I contact UPS customer service?
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How to contact ups?
The customer service number of United Parcel Service is 800-742-5877
Can I call ups to see where my package is?
If you mean while the package is out for delivery, the answer for you as a customer is no. However, you can call the UPS number, get transferred to the center assigned to your address and the OMS can look at GPS and see where on the vehicle your package is located and where the driver is.