Can I transfer money from an expired metroCARD?
If your card expires, you can transfer the balance to a new card. You have up to a year after the expiration date on the card to transfer the balance at a booth, a MetroCard Vending Machine or by mailing it in to MetroCard Customer Claims.
How do I make a complaint to Adelaide Metro?
If you are unhappy with their response, or you believe that the complaint is of a serious customer service or safety matter, you can make a complaint through the Adelaide Metro InfoLine. or by phoning 1300 311 108.
How do I transfer a Metrocard balance to a vending machine?
All you need to do is go up to a Metrocard vending machine, insert your card after selecting either “Add Value” or “Add Time,” and the machine will automatically recognize that your card is expired. It will transfer the balance to a new card, and you can then complete your transaction.
How do I check my metroCARD balance Adelaide?
How do I check Adelaide metroCARD balances?
- through your online metroCARD account (if you’ve registered the card with us)
- at the InfoCentre in the Adelaide Railway Station.
- at metroCARD retailers or vending machines across Adelaide.
- using a vending machine on-board trains and trams.
- by calling the InfoLine on 1300 311 108.
How do I cancel my metroCARD Adelaide?
Call the Adelaide Metro InfoLine on 1300 311 108 or visit the InfoCentre at the Adelaide Railway Station to: cancel a metroCARD.
Can I combine 2 MetroCards?
You can combine the values of multiple Pay-Per-Ride cards by going to the information booth and asking the attendant to combine them for you. When you do so, only the current balances are accumulated; the $1 fee for each card is not taken into account.
How do I contact OMNY?
Contact us by phone You can call OMNY customer service directly at 877-789-6669. The customer service center is open 7 days a week, 8 am to 5 pm. While speaking with an OMNY customer service representative, you can access your OMNY account, hear your trips and charges, manage your travel cards, and more.
How do I check the balance on my RTA card?
On the website, go to: RTA Homepage > Public transport > NOL > View NOL Card Balance — It’s much easier to just use the balance checker link above. 2. Fill out the form with your card number.
Do you have to tap off Adelaide Metro?
Hold the metroCARD in front of the validator or the mark on barrier gates (or insert your ticket) and wait for the light and/or sound that tells you it has worked. You don’t have to tap your card or use your ticket when you are leaving the vehicle. Find out more about how to catch a bus, train or tram in Adelaide.
How much is a taxi from Adelaide airport to city?
$20-$25
Taxi Adelaide Airport to City Taxi fares to the city should be around the $20-$25 mark. While we don’t generally have an issue in Australia, still ensure the meter is running on your trip. Again, taxi’s will charge you the extra $3 airport fee on top of the metered tariff.
How do I Manage my seniors card with Adelaide Metro?
Learn more about how to recharge your metroCARD. To access your metroCARD account to manage your Seniors Card metroCARD online, you must have opted in to having your personal details stored by Adelaide Metro. Use Seniors Card member online services to check your subscription preferences and ensure you have opted in to metroCARD.
How do I Check my Metrocard balance in Adelaide?
– Adelaide Metro When you validate your metroCARD on a bus, train or tram, watch the screen. The validator will display the metroCARD balance and, if the balance is low, will also flash a green light. through your online metroCARD account (if you’ve registered the card with us) at metroCARD retailers or vending machines across Adelaide
What do I do if I have problems with my Metrocard?
If you are having problems with your metroCARD account or need to pay a debt, please contact Adelaide Metro. Anyone with a valid Australian state or territory seniors card can use Adelaide Metro for free for 14 days in a row, under the same time and fare rules as South Australian members.
Can I get a refund for my Unlimited-Ride MetroCard?
We don’t provide refunds for MetroCards while the transit system continues to operate. However, you still have options for using your card later. What to do if… If you haven’t started using your Unlimited-Ride MetroCard, you can hang on to it and start using it anytime until the expiration date on the back of the card.