Can I track FedEx by reference number?
If you don’t have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery Manager® you don’t need a tracking number to track your package.
Why is there a red exclamation mark on my FedEx tracking?
What does the “delivery exception” status mean? A delivery exception means your package is temporarily delayed while in transit due to unavoidable circumstances. The reason could be inclement weather, a natural disaster, a vehicle issue like a flat tire, or other conditions.
Will FedEx refund a stolen package?
FedEx provides a clear claim process for stolen packages. As such, if you placed an order and shipped any items through FedEx, you can easily claim the lost package online. Once you have placed the claim, the courier resolves the claim within five to seven days.
How do I check a FedEx tracking number?
Tracking
- Go to our Tracking page and key in up to 25 tracking numbers.
- Use FedEx Ship Manager at fedex.com.
- Contact Customer Service.
What is a FedEx exception?
An exception occurs when a package is temporarily delayed while in transit. Every effort is made to deliver every package as soon as possible, so an exception does not necessarily denote a late shipment. The status exception explains the most recent exception in the scan activity section.
What will Tracking say if a package has been seized FedEx?
If a FedEx package is intercepted because it contains U.S. Currency, the tracking notes will eventually say “delivered” but the notes might indicate “signed for by: POLICESEIZED.” If you see that notation of “POLICESEIZED” or “SEIZEDBYLEO,” then you know that a law enforcement officer or agency took possession of the …
What if my package says delivered but I never got it FedEx?
If your package’s tracking status says it was delivered but you can’t find it, go to our tracking page and follow these steps: Enter your tracking number or reference number. Select Manage Delivery, then Report Missing Package.
What does a real FedEx tracking number look like?
FedEx SmartPost tracking numbers usually look like 9261299991099834284833 or 9274899991099835941441, i.e. start with “92612” or “92748”. So original FedEx tracking number will be starting with 612/748, and all you have to do to get USPS tracking number is prefix FedEx number with 92.
How does FedEx track lost packages?
Another reason to call your local FedEx office is that they’ll be able to track your package to its last known location using internal tools. This allows them to figure out where your package “disappeared” and where it is most likely to be found.
Can you sue FedEx for stolen package?
Claims for undelivered or lost shipments must be filed within nine months of the shipment date. You will need your tracking number to submit a claim online. You can file a claim and include supporting documentation, or add it later. Simply drag and drop documents from your desktop to your claim form.
How long does FedEx shipment exception last?
How long does a shipment exception last? The duration of a shipment exception depends on what caused the delay, but most exceptions are resolved in less than seven days.
Why would a package be intercepted?
As long as the item is not showing as out for delivery or delivered, USPS Package Intercept® will prevent delivery to the addressee. Based on your request, the item is redirected as either: Return to sender, or. At the Delivery Post Office™ as Hold for Pickup (but not to a PO Box)