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How long does it take Duke Energy to turn on power?
This process takes 30-45 days to complete. Participation in the program does not mean that your power will not be disconnected for nonpayment or interrupted due to an outage. Also, when there is a major outage, participation does not mean that you will be the first to have power restored.
What’s the number to Duke Power?
800-777-9898
Duke Energy customers – 800-777-9898. Progress Energy customers – 800-452-2777. Duke Energy is the largest electric power holding company in the United States with more than $100 billion in total assets.
Can you transfer Duke Energy service to another person?
No, we can put service only in the name of the person making the application.
Do I need a deposit for Duke Energy?
Since electricity is billed after it is used, we may require a security deposit before connecting service.
How much is Duke Power deposit?
The $50 deposit will then be added to your first month’s bill. The $50 deposit will be waived if you can prove having a previous 12-month utility service from another company, either in North Carolina or another state. 1.888.
How do I text a Duke Power Outage?
Communicate with us by texting 57801*:
- Text OUT to report an outage.
- Text REG to register.
- Text STATUS to get an update on an existing outage.
- Text HELP for instructions and a customer service number.
- Text STOP to stop receiving outage alert texts.
- Text RESUME to receive outage alert texts again.
Can you pay Duke Energy over the phone?
Make a payment by phone You can call us at 800.777.9898 anytime and make a payment through our automated phone system.
How much does it cost to set up a Duke Energy account?
Duke Energy’s Surge Protection plan helps protect major appliances like your HVAC, refrigerator, washer and dryer from damaging power surges. The plan costs just $7.99 per month and Duke Energy provides free installation of the Surge Protection device (a $44.95 value).
Does Duke Energy do a hard credit check?
All residential customers must establish credit before we connect electrical service. For new customers, we run a credit check at the time of application to determine whether a security deposit is required.
Do you have to put a deposit down for Duke Energy?
How do I report an outage to Duke?
Call 800-419-6356. Report the outage online at outagereport.duke-energy.com. Report the outage on the Duke Energy app.