Is BT and Openreach the same company?
Openreach Limited is a wholly owned subsidiary of BT Group. We look after the copper wires and fibre cables that connect homes and businesses to phone and broadband. Our customers are the 690+ communications providers who sell phone and broadband services to these households and businesses.
Does BT Openreach still exist?
Openreach Limited is a company wholly owned by BT plc, that maintains the telephone cables, ducts, cabinets and exchanges that connect nearly all homes and businesses in the United Kingdom to the national broadband and telephone network.
Can you contact Openreach directly?
Alternatively you can call us on 0800 023 2023 (option 1).
How do I call BT Openreach?
How can I speak to someone at BT in the UK?
Call us:
- 0800 800 152. Monday-Friday 08:00-18:00. BTnet.
- 0800 032 4362. Monday-Friday 08:30-17:00.
- 0800 800 152. Monday-Friday 08:00-18:00.
- 0800 011 3237. Available 24/7.
- 0800 387 309. Monday-Friday 08:00-18:00.
- 0800 800 152. Monday-Friday 08:00-18:00.
- 0800 345 7984. Monday-Friday 09:00-17:00.
- 0800 181 556. Monday-Friday 09:00-17:00.
How do I speak to someone at BT in the UK?
If you’d rather speak to a human, you can use the live chat feature on the BT website or call 0800 800 150….You can call 0800 443 311 to get through to an automated phone line which you can use to:
- Pay your bills.
- Find out call charges and balance.
- Set up or manage your direct debit.
How do I contact BT Openreach for damage?
Openreach Number for damage 0800 0232023. Openreach BT need to know immediately if you think that any part of their network (outside the boundary of your property) has the potential to be a danger to the general public, if you notice that it has been damaged, or to report unsafe or messy BT Openreach worksites.
Who do I contact if I have a problem with Openreach?
When things go wrong with your telephone line or Broadband you might be tempted to contact Openreach, however you must contact your Service Provider, who will arrange for Openreach BT to attend to your fault. Your Service Provider is defined by the company that you pay your phone bill to.
How do I get in touch with BT Broadband?
This 0800 800 150 number is the same whether you’re calling to inquire about BT broadband, home phone, TV or mobile. Just pick the relevant option and you’ll be put through to an agent who can deal with your issue.
How do I contact BT customer service?
If you want faster service for a simple query or you want to contact BT outside of ordinary hours, you can call their 24/7 automated line on 0800 443 311 to: Pay bills.