How do I contact DCU?
The Information Center can be reached at 800.328. 8797, weekdays from 8:00 am to 9:00 pm and Saturdays from 9:00 am to 3:00 pm, Eastern Time. Easy Touch Telephone Teller (Press 2) – Provides 24-hour access to your accounts by touch-tone phone. All you need is your Member Number and PIN to login and use it.
How do I schedule an appointment at DCU?
Schedule an appointment and/or check wait times at DCU Branches. Our Information Center Specialists can answer questions about your accounts and help you with service requests. Our Information Center can be reached at 800.328. 8797.
What is DCU Member number?
You can find your member number on any current statements you have with DCU; ie: Mortgage, Visa or account statement. You may call DCU at 800.328. 8797 and speak to a Member Service Representative and request to have your member number mailed to you.
What is DCU account number?
This is the middle set of numbers (8 digits) on the bottom of your checks. For simplicity and accuracy, you may want to provide them a voided personal check for the account receiving funds. To deposit funds to your DCU Savings Account, provide your employer or other payment provider with your DCU Member Number.
What do I need to open an account at DCU?
We are required, by federal law, to obtain, verify, and record information that identifies each person opening or having access to a DCU Account. We will ask for your legal name, residential address, Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), Phone Number, and Date of Birth.
Is member number the same as account number?
Your Member Number identifies your membership as a whole, while an Account Number is a unique 14-digit number assigned to a specific account. Each account type (checking, savings, loan) will have a different Account Number.
What is my routing number DCU?
211391825
How to Sign-up. In order set up recurring Direct Deposit to your DCU Checking or DCU Savings Account, simply provide your employer or other payment provider with DCU’s routing and transit number/ABA# – 211391825.
How long does it take to open an account at DCU?
Allow 2 weeks for your request to be processed. You’ll be able to view your new account on Online Banking at that time. Visit dcu.org and login with your Member Number and secret PIN (Personal Identification Number).