What is the role of the Pension Fund Adjudicator?
The office of the Pension Funds Adjudicator was established with effect from 1 January 1998 to investigate and decide complaints lodged in terms of the Pension Funds Act. The Pension Funds Adjudicator investigates complaints and issues determinations which are equivalent to civil judgments in courts of law.
How is the office of the Pension Funds Adjudicator funded?
It is funded in terms of section 30R of the Pension Funds Act by way of a levy imposed by national legislation and collected by the Financial Services Board.
Where can I complain about provident fund in South Africa?
Office of the Pension Funds Adjudicator
Office of the Pension Funds Adjudicator (OPFA)
Who is the registrar of pension funds?
The Registrar of Pension Funds was part of the Financial Services Board (FSB), an independent institution that operated between 1991 and 2018 to oversee the South African non-banking financial services industry.
Is there a ombudsman for pensions?
The Pensions Ombudsman deals with complaints and disputes about the administration and/or management of occupational and personal pension schemes. You need to contact The Pensions Ombudsman about a complaint within three years of the event(s) you’re complaining about happening.
Where can I lodge a complaint against Gepf?
Complaints can be lodged via post, email, on the ombud’s website, by fax or in person at the ombud’s offices. In terms of the ombud’s mandate, the complaint must relate to the administration of the pension fund, the application of its rules or the failure by the employer to perform its duties in terms of the rules.
How do I contact the pension Ombudsman?
Contact us
- Address. The Office of the Pensions Ombudsman. 11 Belgrave Road. London. Greater London. SW1V 1RB.
- Phone. 020 7630 2200. Online. Website. Email.
How do I complain about a pension provider?
Complaints about the way your pension scheme is being run You first need to contact the company through which you joined the pension scheme. This might be the pension provider itself, or it could be a professional financial adviser.
How do I raise my pension grievance?
For convenience of pensioner a toll free no. 1800-11-77-88 has been installed in CPAO which is dedicated for getting the grievances of pensioners . All the pensioners can call this no. for registration and subsequent follow-up of their grievances.
How do I lodge a complaint with the pension fund Adjudicator?
Simply complete our complaint form and return same with a copy of your ID and proof of fund membership (benefit statement and or salary slip) and any other documentation relating to your complaint.
Is there an ombudsman for the Gepf?
About The Pension Ombuds office. The Government Employees Pension Ombud (the GEPO), is a voluntary complaints handling mechanism established by the Board of Trustees of the Government Employees Pension Fund (GEPF).
Who is current pension ombudsman?
Anthony Arter
Anthony Arter is the Pensions Ombudsman and Pension Protection Fund Ombudsman. He was originally appointed in May 2015 for a period of four years. In December 2018, Anthony was reappointed for a further two years until 31 July 2021, and this has now been further extended until 31 July 2022.
Is there a private pension ombudsman?
We are an independent organisation set up by law to deal with pension complaints. We look at the facts without taking sides and our service is free. Check to see if we can help you with a complaint or dispute about a pension scheme provided by your employer or a pension you have set up yourself.
Who can I complain to about a pension company?
How long does it take to get a lump sum from my pension?
around four to five weeks
How long does it take to receive a pension lump sum? Usually it will take around four to five weeks from the date of your request for your pension provider to release your lump sum.
Do you pay tax on a lump sum pension payout?
Know: You will pay taxes on your lump-sum payout. Your lump sum money is generally treated as ordinary income for the year you receive it (rollovers don’t count; see below). For this reason, your employer is required to withhold 20 percent of the payout.