How do I get in touch with British Gas?
Call 0333 202 9532 to contact customer service. Calling this number will connect you to a British Gas customer service representative that can direct you to the right department. This is a quick way to speak to a customer service representative over the phone. You can also use this number to make a customer complaint.
Can you submit a British Gas meter reading by phone?
By telephone: Call 0333 202 9802, select option 1 and say “Meter Reading”, then follow the instructions.
Did British Gas take over ebico?
In September 2020, Ebico’s customers moved to British Gas following the latter’s acquisition of Robin Hood Energy, Ebico’s former energy supplier.
Does British Gas have a free phone number?
If you need extra help, let us know here. You can also call us free on 0800 072 8625.
What happens if you don’t submit your meter readings?
What happens if I don’t submit my meter reading? If you don’t submit readings regularly, you’ll receive estimated bills based on how much energy your provider thinks you’ve used. It’s very unlikely that this estimate will be right. It may be close, but not accurate.
What happens if I give a wrong meter reading?
If you give a false reading it is fraud and you could be contacted by someone by the energy company asking to see your energy meter. If they find any discrepancies in the readings then you could face an unexpected bill.
Does British Gas have any UK call Centres?
Tim RobinsBritish Gas British Gas: I will not speak to any call centre that is not in the UK. ie I refuse to speak to someone in South Africa about my accounts and anyone else who can’t read and understand English.
How often should you give a meter reading?
Unless you’re on a smart meter, you should submit a meter reading every month, two days or so before your payment date, to make sure your bills are accurate. How often you submit readings will also depend on how you’ve chosen to pay your bills.
Can you lie about gas reading?
“Tampering with the meter is effectively cheating the meter as it gives false results so that you pay less (or nothing) for gas usage.” The same can apply to electric meters and giving false readings could result in a fine or even imprisonment.
What services does British Gas provide?
British Gas is the largest UK energy and home services company. We supply gas and electricity, boilers and boiler cover as well as other home services. Covid-19 service update.
Is British Gas’Green Futures tariff uSwitch certified?
So we’re delighted that our Green Futures tariff has been awarded the gold standard by Uswitch – one of only two energy suppliers to achieve this accreditation. Winning gold takes effort and dedication. And to achieve the Uswitch standard, British Gas matches 100% of the electricity you use with renewable sources, such as UK wind and solar power.
How do I refer a friend to British Gas?
To participate in the Refer a Friend scheme, both Referrer and Friend must follow the instructions on our website, britishgas.co.uk. A Referrer must successfully identify as an existing British Gas home energy or services customer via their online account.
How does British Gas meet the uSwitch standard?
And to achieve the Uswitch standard, British Gas matches 100% of the electricity you use with renewable sources, such as UK wind and solar power. On top of that, the carbon footprint for 100% of the gas you use is balanced by CO2-cutting projects around the world. We also use renewable biogas from food and farm waste.