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Why is my Supra eKEY not working?
There are three possible reasons the keybox does not respond when attempting to obtain the key or release the shackle. Grasp the keybox in one hand and the shackle in the other. Move the shackle from side to side and up and down to see if you can loosen it, then try to release the shackle again.
How do I update my Supra key?
Tap the “SUPRAWEB” icon on the home screen of your eKEY. Enter your eKEY serial number (located on the top of the eKEY homepage screen), four digit pin code, select “CA – Bay East Association of Realtors”, then tap “Update Code”.
How do I manually update Supra eKEY?
1. Call KIM at Voice 1-888-968-4032. 2. Enter the eKEY serial number and PIN code, followed by the # sign….Enter the update code:
- Open the eKEY app.
- Press Update.
- Select Emergency Update.
- Enter the update code and press the Update Key button.
How do I transfer eKEY to a new phone?
The phone number entered must be a cell phone number to receive a text message. Before moving the eKEY app to a new phone, verify or update the email address and phone number by opening the eKEY app and selecting More and then My Profile. The email address and phone number can be updated on this screen by tapping Edit.
How do I find my Supra key pin and serial number?
If you need to call Supra’s call center for assistance with your Supra key, you will be asked to provide your eKEY serial number. To locate your eKEY serial number, open the eKEY app on your smartphone or tablet.
Can I have Supra eKEY on multiple devices?
Can I use my eKEY app on multiple smart devices? No. For security reasons, Supra doesn’t allow the eKEY app to be used on multiple devices.
What is my PIN for Supra eKEY?
0000 passcode
Enter the 0000 passcode. The eKEY Fob allows the eKEY application on the Apple device to communicate with a keybox using infrared (classic iBox).
Can I have supra eKEY on multiple devices?
How do I find my Supra key authorization code?
Obtain an authorization code from SupraWEB:
- Go to supraekey.com.
- Select Login to SupraWEB.
- Login to SupraWEB. First-time login requires registering and setting up a user ID and password, entering your key serial number, PIN, and selecting your association/MLS.
- Select Authorization Code.
How do I reset my Supra eKEY PIN?
eKEY users can change their PIN code on SupraWEB
- Login to SupraWEB . ( instructions)
- Click on Change PIN.
- Fill out the Change PIN Code form. The PIN Code must be 4 numeric digits.
- Click.
- Perform a Manual Esync.
How do I reset my Supra pin?
Change PIN code
- Login to SupraWEB . ( instructions)
- Click on Change PIN.
- Fill out the Change PIN Code form. The PIN Code must be 4 numeric digits.
- Click.
- Perform a Manual Esync.
How do I get my Supra eKEY authorization code?
How do I open a supra iBox without a key?
Open the eKEY app on your smartphone, select Activate eKEY and enter the authorization code. Each time a Supra user grants you permission to open an iBox BT you will receive a text message and email notifying you of the address, listing ID, and hours you are eligible to access the iBox BT.
How do I reset my Supra eKEY pin?
Can you have Supra eKEY on two phones?
Can you have supra eKEY on two phones?
How do I contact Supra?
Supra Support Supra offers a variety of support options for your Supra eKEY and lockboxes. Supra support is available 7 days a week between the hours of 5am and 7pm by calling 877.699. 6787.