How do I contact sentri?
If you have questions or concerns about your Global Entry, NEXUS, or SENTRI membership, you may visit the Trusted Traveler Program website or contact Customs and Border Protection at (877) 227-5511 or by email.
How long does it take to cross the border with sentri?
Border Wait Times. Infrastructure permitting, the processing goals CBP has set for travelers are: SENTRI/NEXUS Lanes: 15 minutes; Ready Lanes: 50% of general traffic lane wait times. For cross border travel impacts due to COVID-19, please visit the DHS website and USA.gov website.
Is there a customer service number for Global Entry?
Contact the information center at 1 (877) 227-5511 to cancel or reschedule within 24 hours.
How do I contact Tijuana border?
San Ysidro Border – Tijuana
- Avenida Frontera 1, 22010 Tijuana, Baja California, Mexico. Get Directions.
- 141,808 people checked in here.
- https://www.cbp.gov/contact/ports/field-office/san-diego.
- 202-325-8000.
- Landmark & Historical Place. ยท Port.
What documents do I need for SENTRI?
You will need to bring your valid passport(s) and one other form of identification, such as a driver’s license or ID card to the interview. If you are a lawful permanent resident, you must present your permanent resident card.
How can I make my SENTRI faster?
How to apply in order to expedite crossing the US border with SENTRI. To apply for this special program, submit an application via the GOES website, and upon receiving conditional approval, schedule an appointment within 30 days for your CBP interview.
What’s the difference between SENTRI and Global Entry?
Is Global Entry the same as SENTRI? SENTRI includes Global Entry, but is not directly the same. SENTRI allows expedited access into the U.S. via land border crossings from Mexico.
Why is my Global Entry application taking so long?
While TSA PreCheck applicants can be approved in as little as a week thanks to the 400-plus enrollment centers across the country, there are far fewer locations for Global Entry enrollment, fueling a large backlog exacerbated by lack of appointment availability due to COVID-19-closures.
Can I switch from SENTRI to Global Entry?
All current NEXUS members, and U.S. citizens and U.S. lawful permanent residents who are SENTRI members, are eligible to use Global Entry kiosks once they provide fingerprints and document information to CBP.
What documents do I need for my SENTRI interview?
Where can I apply for SENTRI in Mexico?
SENTRI Enrollment Centers SENTRI enrollment centers are situated along the US-Mexico border. Applicants who are conditionally approved can choose the one which is closer to them on either side of the border and schedule an appointment for their SENTRI interview. Here is a complete list of SENTRI enrollment centers:
Where is the SENTRI office located?
797 S. Zaragoza Road, Bldg. A Before purchasing the SENTRI pass service, please refer to our Terms and Conditions and Privacy Policy.
How do I contact SENTRI-card customer service?
Send us an email: Email: [email protected] or use the Customer Contact form on the right FAX Toll Free: 1.833-US-ENTRY
What information do I need to apply for a SENTRI card?
Please include your existing membership number/PASSID and/or UserID. Support requests/questions without existing membership number/PASSID and/or UserID may take longer. Email: [email protected] (Do not send applications to our contact center! All forms must be electronically submitted by online application, e-mail or fax!)