What are the types of TQM?
3 popular TQM processes
- ISO 9000: Focuses on people. ISO 9000—first published in 1987 by the International Organization for Standardization—encompasses an entire family of quality management systems standards.
- Lean manufacturing: Focuses on waste.
- Six Sigma: Focuses on process.
What are the 11 elements of TQM framework?
Some of the important elements of total quality management are: (i) Management’s commitment to quality (ii) Customer satisfaction (iii) Preventing rather than detecting defects (iv) Measurement of Quality (v) Continuous improvement (vi) Corrective action for root cause (vii) Training (viii) Recognition of high quality …
What is the 4th element in TQM?
4. Training – Training is very important for employees to be highly productive. Supervisors are solely responsible for implementing TQM within their departments, and teaching their employees the philosophies of TQM.
What are the 8 elements of TQM?
8 principles of Total Quality Management
- Customer focus.
- Total employee commitment.
- Process approach.
- Integrated system.
- Strategic and systematic approach.
- Continual improvement.
- Fact-based decision-making.
- Communications.
What are the 3 main objectives of TQM?
Improve customer service, Make sure employees are trained in quality, Increase employee productivity, Focus on continual process improvement of procedures.
What are the 6 elements of TQM?
To successfully implemented TQM organization should focus on 6 key elements: Confidence, Training, Teamwork, Leadership, Recognition and Communication (Bhat et. al., 2009). It is a result of integrity and ethics of the organization without trust cannot be built within the work of TQM.
What is TQM diagram?
The Total Quality Management (TQM) diagrams visualize business and industrial processes. TQM diagram helps to show clearly step-by-step process and to compare the ideal and real process stages visually.